Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Restepia.
Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Restepia.
Restepia operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”).
Our store is hosted and powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services and your purchases from Restepia.
Please read these Terms carefully before accessing our website or purchasing from us.
By visiting, accessing, interacting with, or purchasing through the Services, you agree to be bound by these Terms and any policies incorporated into them by reference, including our Privacy Policy and Return & Refund Policy.
If you do not agree to these Terms, you should not use the Services.
Nothing in these Terms is intended to exclude, restrict, or waive any consumer right or remedy that cannot legally be excluded under applicable law.
SECTION 1 – ELIGIBILITY AND USE OF THE SERVICES
By using the Services, you represent that you are at least the age of majority in your state, province, territory, or country of residence, or that you have obtained any consent required by applicable law.
You agree to provide accurate, current, and complete information when placing an order or otherwise using the Services.
You are responsible for maintaining the confidentiality and security of any account credentials associated with your use of the Services.
You may not use our products, website, or Services for any unlawful or unauthorized purpose or in violation of any applicable laws.
SECTION 2 – PRODUCTS AND PRODUCT INFORMATION
Restepia makes reasonable efforts to display product descriptions, photographs, colors, dimensions, features, and other information as accurately as possible.
However, product colors and appearance may vary slightly depending on your screen, device settings, lighting, manufacturing variations, or other factors.
We reserve the right to modify product descriptions, specifications, pricing, availability, or discontinue products at any time, subject to applicable law.
Minor variations that do not materially affect the product's intended function may occur.
Nothing in this section limits your rights if a product is defective, materially different from its description, or otherwise fails to comply with mandatory consumer guarantees or applicable law.
SECTION 3 – PRODUCT USE AND HEALTH INFORMATION
Restepia products are intended for personal wellness and relaxation purposes unless expressly stated otherwise.
Information provided on our website, product packaging, advertising, or other materials is for general informational purposes and is not intended to substitute professional medical advice, diagnosis, or treatment.
You should follow all product instructions, warnings, and safety information supplied with the product.
If you have a medical condition, use an implanted electronic medical device, are pregnant, have reduced sensation, circulation concerns, or have any other condition that may affect your safe use of an electrical stimulation product, you should consult an appropriate healthcare professional before use.
Stop using the product if you experience unusual pain, irritation, discomfort, or other adverse effects.
Nothing in this section is intended to exclude liability that cannot lawfully be excluded.
SECTION 4 – ORDERS
When you submit an order through our store, you are making an offer to purchase the selected products.
Your receipt of an automated order confirmation does not necessarily mean that your order has been finally accepted.
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:
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Product unavailability
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Suspected fraud or unauthorized payment
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Incorrect pricing or product information
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Shipping restrictions
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Errors in customer information
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Violations of these Terms
If we cancel an order after payment has been collected, we will issue the appropriate refund.
You are responsible for reviewing your order information, including your shipping address, before submitting your purchase.
SECTION 5 – ORDER CANCELLATIONS
You may request cancellation of an order before it has been shipped by contacting:
We will make reasonable efforts to process eligible cancellation requests.
Once an order has been handed to the shipping carrier, we may no longer be able to cancel it.
After shipment, your rights regarding cancellation, return, withdrawal, or refund will be governed by our Return & Refund Policy and any mandatory consumer rights applicable to your purchase.
Nothing in this section limits statutory cancellation or withdrawal rights available in your jurisdiction.
SECTION 6 – PRICES AND PAYMENT
Product prices are displayed on our website in the currency shown at checkout.
Prices, discounts, promotions, and product availability may change without prior notice, except where prohibited by law.
The price applicable to your purchase will generally be the price displayed when you complete your order.
Shipping charges, taxes, customs duties, import fees, or other charges may apply depending on the destination and will be disclosed where required or reasonably possible.
You agree to provide accurate and authorized payment information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
All payments are subject to approval by the applicable payment provider.
SECTION 7 – TAXES, DUTIES AND IMPORT CHARGES
International orders may be subject to taxes, customs duties, import fees, brokerage fees, or other charges imposed by the destination country.
Unless expressly stated during checkout or required otherwise by applicable law, such charges may be the responsibility of the recipient.
Because customs and tax requirements vary between jurisdictions, Restepia cannot guarantee the amount of any charges imposed by local authorities.
Nothing in this section overrides any legal obligation requiring Restepia to collect or remit applicable taxes.
SECTION 8 – SHIPPING AND DELIVERY
Shipping and estimated delivery times are governed by our Shipping Policy.
Delivery dates and transit times shown on the website are estimates unless expressly guaranteed.
Delays may occur due to customs inspections, carrier disruptions, weather conditions, public holidays, strikes, incorrect address information, or other circumstances outside our reasonable control.
We will comply with mandatory delivery obligations applicable to your purchase.
Nothing in these Terms transfers the risk of loss to you earlier than permitted under applicable consumer law.
If an order is lost, significantly delayed, damaged in transit, or incorrectly delivered, please contact us at:
SECTION 9 – RETURNS, REFUNDS AND DEFECTIVE PRODUCTS
Returns, exchanges, refunds, damaged products, incorrect products, and defective products are governed by our Return & Refund Policy.
Our commercial return policy does not replace or restrict any mandatory consumer rights.
Depending on your jurisdiction, you may have additional rights relating to:
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Defective goods
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Goods that do not conform to their description
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Statutory guarantees
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Cancellation of online purchases
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Repair, replacement, or refund
Where applicable law provides greater protection than our standard policy, the mandatory law will apply.
SECTION 10 – INTELLECTUAL PROPERTY
Unless otherwise indicated, the website and its contents—including branding, logos, text, graphics, photographs, videos, designs, layout, and other materials—are owned by, licensed to, or lawfully used by Restepia and are protected by applicable intellectual property laws.
You may use the Services only for lawful personal and non-commercial purposes.
You may not reproduce, copy, distribute, modify, sell, republish, scrape, commercially exploit, or create derivative works from our content without appropriate permission, except where permitted by law.
The names, logos, and branding of Shopify and other third parties belong to their respective owners.
SECTION 11 – THIRD-PARTY SERVICES AND LINKS
Our website may include services, applications, payment processors, links, or tools operated by third parties.
We do not control all third-party websites or services and cannot guarantee their availability, security, accuracy, or practices.
Your use of third-party services may also be governed by the terms and privacy policies of those providers.
Nothing in this section limits any responsibility Restepia is legally required to assume.
SECTION 12 – SHOPIFY
Restepia's online store is powered by Shopify.
Shopify provides the ecommerce technology that enables our website and store to operate, but purchases made through our store are transactions between you and Restepia unless otherwise expressly disclosed.
Certain personal information may be processed by Shopify as described in our Privacy Policy and Shopify's applicable privacy documentation.
SECTION 13 – CUSTOMER REVIEWS AND CONTENT
If you voluntarily submit a review, photograph, comment, suggestion, or other content to Restepia, you represent that you have the necessary rights to submit that content.
You grant Restepia a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute the submitted content for legitimate business and promotional purposes, subject to applicable law.
We will not knowingly require customers to surrender rights that cannot legally be waived.
You remain responsible for the accuracy and legality of content you submit.
Reviews must reflect genuine experiences and must not contain unlawful, misleading, defamatory, abusive, infringing, or fraudulent material.
Restepia will not prohibit or penalize customers for submitting honest reviews as protected by applicable law.
SECTION 14 – ERRORS AND INACCURACIES
Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping costs, availability, or other information.
We reserve the right to correct such errors and update information where permitted by law.
If an error materially affects an order that you have already placed, we will take reasonable steps to notify you and provide any remedy required by applicable law.
SECTION 15 – PROHIBITED USES
You may not use the Services:
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For unlawful or fraudulent purposes
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To violate applicable laws or regulations
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To infringe intellectual property or privacy rights
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To transmit malicious software
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To interfere with the security or operation of the website
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To collect personal information unlawfully
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To impersonate another person or entity
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To submit materially false or deceptive information
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To engage in abusive, harassing, or harmful conduct
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To access or scrape the Services through unauthorized automated means
We may restrict access where we reasonably believe these Terms have been violated.
SECTION 16 – PRIVACY
Your use of the Services and our handling of personal information are governed by our Privacy Policy.
Because Restepia uses Shopify and other service providers, personal information may be processed by third-party providers and transferred internationally where necessary to operate the store, subject to applicable privacy and data protection laws.
Please review our Privacy Policy for additional information.
SECTION 17 – DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the website and Services are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.
Any disclaimer contained in these Terms applies only to the extent legally permitted.
Nothing in these Terms excludes or limits statutory warranties, consumer guarantees, product conformity requirements, or other rights that cannot legally be excluded.
SECTION 18 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Restepia will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services where such liability may legally be limited.
However, nothing in these Terms excludes or limits liability where doing so would be unlawful.
In particular, these Terms do not exclude or limit mandatory consumer rights or liability that cannot legally be waived or restricted under applicable law.
SECTION 19 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold Restepia harmless from third-party claims arising directly from your unlawful misuse of the Services, your material breach of these Terms, or your violation of another person's lawful rights.
This provision does not apply where prohibited by consumer protection law.
SECTION 20 – TERMINATION
We may suspend or terminate access to the Services where reasonably necessary, including in cases involving fraud, unlawful activity, security risks, or material violations of these Terms.
Termination does not affect rights or obligations arising before termination, including payment obligations and statutory consumer rights.
SECTION 21 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in effect.
SECTION 22 – NO WAIVER
Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.
SECTION 23 – ENTIRE AGREEMENT
These Terms, together with the policies expressly incorporated by reference, constitute the agreement governing your use of the Services, subject to any rights that cannot be excluded under applicable law.
SECTION 24 – GOVERNING LAW AND INTERNATIONAL CONSUMER RIGHTS
Restepia operates from Florida, United States.
To the extent permitted by applicable law, these Terms and disputes relating to the Services will be governed by the laws applicable in the State of Florida, United States, without regard to conflict-of-law principles.
However, this choice of law is not intended to deprive consumers residing outside Florida or outside the United States of mandatory protections granted to them under the laws that apply to their purchase.
If mandatory consumer law in your country or region gives you rights regarding jurisdiction, applicable law, dispute resolution, product guarantees, cancellation, refunds, or other protections that cannot legally be waived, those rights will remain unaffected.
SECTION 25 – INTERNATIONAL SALES
Restepia may make products available to customers in multiple countries and regions.
The availability of a product on our website does not guarantee that shipping or sale to every jurisdiction is legally or logistically possible.
We may restrict or cancel orders where necessary to comply with applicable laws, sanctions, shipping restrictions, product regulations, or carrier requirements.
Customers remain entitled to all mandatory consumer rights applicable to their purchase.
SECTION 26 – CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to our Services, business practices, technologies, or legal requirements.
The current version will be available on this page.
Where applicable law requires advance notice or consent for a material change, we will provide such notice or obtain such consent.
Changes will not retroactively eliminate rights that have already arisen under an existing transaction.
SECTION 27 – CONTACT INFORMATION
Questions regarding these Terms of Service may be sent to:
Restepia
Email: restepia.info@gmail.com
Business location: Florida, United States
Restepia is operated by an individual and is not currently represented as a separately incorporated business entity.
Where additional trader or business identification information is legally required for customers in a particular jurisdiction, Restepia will provide the information required by applicable law.